Política de privacidad

Privacy Policy

SET KEY manages this store and website, including the data, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). SET KEY uses Shopify's technology to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, complete another transaction through the Services, or otherwise communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed in accordance with this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we refer to any information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:

  • Contact information, including your name, address, billing address, shipping address, telephone number, and email address.

  • Financial information, including credit card numbers, debit card numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related information.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including the items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.

  • Communications with us, including information you provide when communicating with us, such as when submitting a customer service request.

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including information about how and when you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or provide your personal information in any other way.

  • Automatically through the Services, including information collected from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.

  • From our service providers, including when we engage them to enable certain technologies or when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and the products you are interested in, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, or postal mail, as well as displaying online advertisements for products and services on our Services or on third-party websites. This may include advertising based on products you have previously purchased, added to your cart, or otherwise interacted with through the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, and respond to potentially fraudulent, illegal, harmful, or malicious activities, protect public safety, and maintain the security of our Services.

If you choose to create an account, you are responsible for keeping your login credentials confidential. We strongly recommend that you do not share your username, password, or any other account information with anyone.

Communicating with You

We use your personal information to provide customer support, respond to your requests, deliver our Services effectively, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws and respond to valid legal processes, including requests from law enforcement agencies and government authorities. We may also use your information in connection with civil discovery, litigation, legal proceedings, and to enforce or investigate potential violations of our Terms of Service or other policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:

  • Sharing information with Shopify, service providers, and other third parties that provide services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, order management, and shipping.

  • Sharing information with business and marketing partners to provide marketing services and display advertisements. For example, we use Shopify to support personalized advertising through third-party services based on your online activities across different merchants and websites. Our business and marketing partners will process your information according to their own privacy policies.

  • Sharing information when you instruct, request, or otherwise consent to the disclosure of information to third parties, including for product delivery or through social media widgets and login integrations.

  • Sharing information with our affiliates or within our corporate group.

  • Sharing information in connection with a business transaction, such as a merger or insolvency proceeding, to comply with legal obligations, enforce our Terms of Service, or protect our rights and the rights of our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services to provide and improve them.

Information submitted through the Services may be transferred to and shared with Shopify and third parties that may be located in countries other than your own.

To help protect, develop, and improve our business, we also use certain advanced Shopify features that incorporate data obtained through interactions with our store, other merchants, and the Shopify platform itself.

In these circumstances, Shopify is responsible for processing your personal information, including responding to requests related to the exercise of your rights regarding such data.

For more information about how Shopify uses your personal information and the rights available to you, please refer to Shopify's Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or online platforms.

If you access websites that are not affiliated with or controlled by us, we encourage you to review their privacy and security policies and their terms and conditions.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of information contained on those websites.

Information you share in public or semi-public areas, including third-party social media platforms, may be visible to other users without restrictions on its use by us or third parties.

Children's Data

The Services are not intended for use by minors, and we do not knowingly collect personal information from children as defined by applicable laws.

If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact information provided below to request its deletion.

As of the effective date of this Privacy Policy, we do not knowingly "sell" or "share" the personal information of individuals under the age of 16, as those terms are defined under applicable laws.

Security and Retention of Information

Please note that no security measure is completely secure, and we cannot guarantee absolute security.

Any information transmitted to us may not be secure during transmission. We recommend that you do not use unsecured channels to send sensitive or confidential information.

The period for which we retain your personal information depends on several factors, including the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • The right to access your personal information.

  • The right to request the deletion of your personal information.

  • The right to request the correction of inaccurate information.

  • The right to data portability.

  • The right to object to the sale or sharing of personal information for targeted advertising purposes.

  • The right to manage communication preferences and unsubscribe from marketing communications.

If you reside in the United Kingdom or the European Economic Area (EEA), you may also have the following rights:

  • The right to object to or restrict the processing of your personal information.

  • The right to withdraw consent when processing is based on consent.

You may exercise these rights through the options available within the Services or by contacting us using the information provided below.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law.

We will respond to your request within the timeframe required by applicable law.

Complaints

If you have concerns regarding how we process your personal information, please contact us using the contact details provided below.

Depending on where you live, you may also have the right to appeal our decision or to file a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, including the European Commission's Standard Contractual Clauses (SCCs) or equivalent mechanisms approved by UK authorities, unless the transfer is made to a country recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

We will publish the updated version on this website, update the "Last Updated" date, and provide notice of any changes when required by applicable law.

Contact

If you have any questions about our privacy practices, this Privacy Policy, or if you wish to exercise any of your rights, please contact us:

Phone: +34 663 10 08 45

Email: setkey1.0@gmail.com

Postal address:

SetKey

Carrer Font de Atzaró Sa Punta, Planta Baja, 2

07849 Ibiza, Balearic Islands

Spain

For the purposes of applicable data protection laws, we are the data controller responsible for your personal information.